Responsive Property Management is Better Property Management
As professional Daytona Beach property managers, we wear many hats while we’re serving our tenants, our owners, and our community. While we stay busy leasing homes and screening tenants and protecting the condition of our clients’ most valuable assets, we are never too busy to respond to a phone call or a message or a need.
The relationships we have with owners are our most valuable assets.
We work efficiently and effectively with consistent processes and innovative systems because we believe in fast resolutions and immediate results. You’re trusting us to take care of your investment property or your real estate portfolio, and you’re also trusting us to let you know how it’s performing.
An example of our responsiveness is the unique communication ticketing system we use to hold ourselves accountable to the high standards of transparency and responsiveness we value. Communication, in and out of our company, is centralized and documented. This means the entire staff is equipped to respond to you.
We respond to any new issue in under three hours, on average. More than 73 percent of the issues we encounter can be resolved in our first response. We’re especially responsive when it comes to maintenance, technology, and leasing.
Responding to Rental Property Repairs & Maintenance
Routine and emergency maintenance are often a balance. We want to save you money but we also want to protect the condition of your home. We want to keep you informed, but we don’t want to bother you every time a minor repair is needed.
Luckily, we are very good at balancing.
We send an automated email and text any time a new repair request is initiated by your tenants, and if you want to discuss it, you can call us. Otherwise, we’ll update you when the vendor has been scheduled and the repair is complete. You can always follow the process in your online portal.
We are proactive when it comes to making repairs because we know that if left untreated, the most basic repair needs will turn into major maintenance expenses. Our process saves you money and reinforces the trust you put in our team to protect and preserve the condition of your home.
Responding to repair needs in Daytona Beach Shores, South Daytona, Holly Hill, and surrounding areas.
Online Owner Portals Deliver the Information You Need
Investing in technology has allowed us to deliver better property management in Daytona Beach and the surrounding communities.
Our owner portals are an excellent example. Tenants have their own portal, also, for paying rent online and submitting maintenance requests. Our owners use them to access information that pertains to their investment, and they can use it at any time of the day from any mobile device or computer. You can log on and check anything, such as:
- Monthly accounting statements, where you’ll see the income and expenses associated with your property.
- Recurring or one-time bills, such as your property management fees, HOA fees, and maintenance invoices.
- Lease agreements and renewals, as well as copies of any correspondence sent to your tenants.
All the information you need to feel empowered and informed is there. But for a more nuanced discussion, you can always contact us.
Personal contact from our staff is always going to happen when there are important issues such as evictions, major repairs, and vacancies to discuss.
Supporting You & Your Property During the Leasing Process
A responsive leasing process is especially critical. Getting your home rented quickly and for the most amount of money is paramount to your investment strategy.
We let you know how we’re planning to market your home and what we think will help attract the best tenants. You’ll receive automated emails when your property has been rented. We’ll let you know when we receive notice that the tenant is moving out, and we’ll talk to you about renewals.
We know you’re busy and we know you trust us.
Our relationship and your trust motivates us to deliver the best Daytona Beach property management, and you’ll appreciate our communication strategies and our willingness to be responsive to you, your tenants, our vendors, and the entire local community.
Working with investors throughout Daytona Beach, including zip codes 32118, 32114, 32117, 32119, 32174, and nearby areas.
WHAT THEY SAY ABOUT OUR SERVICES IN DAYTONA BEACH AND BEYOND
Want to Learn More?
If you’d like to learn more about our properties and what it’s like to work with GTL Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.
Areas We Serve